Bellevue Palace - Bern

The view from the terrace was really excellent and the room was worthy of 5-star. The location was unbeatable.

I got the special offer which was reasonable and made me happy. But, I cannot afford the normal price.

The location is brilliant! It's just 10 min walk from the train station. All the attractions and restaurants of Bern are within walking distance. The staff is quite attentive. The rooms are spatious, and the view from the room is good. It was quet and clean there.

There were technical problems with the TV receiver, which were not solved within 3 days of our stay there.

We loved the view from our room, the quietness of the place, the room was spacious and tastefully arranged, the location is excellent, staff was extremely nice

Not enough shampoo, bath gel and body lotion

This hotel merits its 5 star rating with top-notch staff, beautiful accommodations with lovely lake views and excellent location within easy walking distance of most major attractions.

The cost of the breakfast buffet is very expensive. Finding a place for a reasonably priced breakfast in the area was difficult.

Wonderful views, nice staff. As good as promised

Dont take the bteakfast buffet offered. Is nota worth it. Cross the street and you will get a better deal

The customer service was exceptional, staff were friendly and polite, and went far beyond expectations to ensure we had a pleasant stay.

The price is upscale, but is commensurate with the service and luxury of the rooms.

True 5 star hotel. Facilities were superb. Hotel and room were beautiful.

I am surprised that they did not include the cost of wireless internet access and breakfast in the price.

It is what I imagine as the classic hotel experience of the past when luxury and high level of service were more congruous. The room is beautifully adorned and as the name suggests the view is spectacular. We were in a sizable room with a sitting area. The location of the hotel is right next to the parliament building which is also architecturally spectacular. Besides the beauty of the city of Bern, the stay at this hotel is a memory in itself. The hotel staff seemed genuinely interested in helping to make our stay enjoyable and we were greeted by hospitable, smiling faces throughout the entire time.

The attention to detail. The very pleasant staff. Food was excellant and service out of this world.

The Pillows on the bed.

The luxury. The location.The friendlyness of the staff.

No intimate Restaurant like a "stuebli".

Friendly staff , spacious rooms , beautiful design. late breakfast, close to every point in the city

missed a jaquzzi for relaxing after a long walk......

Perfect bed and location, view on river, quiet and still at a perfect spot in the center

Old interactive tv system, no high definition tv, tv in a bad angle towards bed

I like the location where the hotel is situated, its very convenient, the staffs are responsive, friendly an curteous. When we checked out, I like the fact that we could grab a cup of coffee on the go. The bathroom floor is heated up, that's awesome.

The room is clean but a little too simple and under equipped for a 5 star in such a luxurias location. The service could be improved to povide an extra bottleof water when needed instead of just 1 bottle a day answer, aferall how much does a bottle of water cost. We also had trouble with tv (no sound) to start with. Water pressure in bathroom is quite low.

We could sleep quietly in wonderful beds with soft bedding between the opening of the meeting in the evening and the continuation next day.

location of the hotel

caddish hotel staff, drawing money from cradit card was twice!!!! when we said about it, they demand the check and said that their hotel has very high status!!!